Privacy Policy
Effective Date: July 29, 2026
At Bungalow 57, we are committed to protecting the privacy and security of our clients' personal information. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.
1. Collection of Personal Information
We collect personal information when you interact with our services, including when you contact us, request a consultation, or engage in a project with us. The types of personal information we may collect include:
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Name, email address, phone number, and home address (for in-home visits and site assessments)
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Project details, preferences, and specifications
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Billing and payment information
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Communications and correspondence with us
We collect only the information necessary to provide our services and to ensure an efficient, tailored experience.
2. Use of Personal Information
The personal information we collect may be used for the following purposes:
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To provide interior design and decorating services and manage projects
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To schedule and conduct in-home consultations and site visits
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To communicate with you about your project or inquiries
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To process payments and manage billing
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To improve our services and offerings
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To comply with legal and regulatory requirements
3. Disclosure of Personal Information
We do not disclose your personal information to third parties except in the following circumstances:
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To service providers working on our behalf (e.g., invoicing and payment processing through Wave, online form collection through Cognito Forms, or vendors and trades involved in procurement or project execution for Full-Service projects), who are expected to handle your information responsibly
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To comply with legal obligations or regulatory requirements
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With your consent, if applicable
We take reasonable care in selecting third-party providers and vendors we work with.
4. Protection of Personal Information
We take reasonable precautions to protect the personal information we collect from unauthorized access, use, or disclosure, including using secure platforms and tools for communication, invoicing, and project management.
5. Retention of Personal Information
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once it is no longer needed, we securely delete or anonymize your personal information.
6. Your Rights and Access
Under PIPEDA, you have the right to:
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Access and request correction of your personal information
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Withdraw consent to the collection, use, or disclosure of your personal information (subject to certain legal exceptions)
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File a complaint if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the information below.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Effective Date" at the top of this policy.
8. Contact Information
If you have any questions or concerns about this Privacy Policy, or if you wish to access or update your personal information, please contact us at:
Email: info@bungalow57.ca